At BAISKA, we are committed to providing customers with clear, transparent, and convenient payment information.
Please review the payment terms below before completing your purchase.
BAISKA currently accepts the following payment methods when available during checkout:
Visa
Mastercard
American Express
Discover
Diners Club
JCB
UnionPay
Elo
Shop Pay
PayPal
Google Pay
Payment method availability may vary depending on:
Customer location
Device
Browser
Currency
Order details
Payment provider availability
Payment provider eligibility
The payment methods displayed during checkout are the official payment options available for your specific order.
If a payment method is not displayed during checkout, it is not currently available for that transaction.
Eligible customers may be able to use express checkout options including:
Shop Pay
PayPal
Google Pay
Availability depends on the applicable device, browser, customer account, location, and payment provider.
When using an express checkout service, you may be redirected to or asked to sign in to the relevant payment provider.
Transactions completed through an independent payment provider are also subject to that provider's applicable terms, privacy practices, security procedures, and verification requirements.
Payments are processed through secure checkout systems and authorized third-party payment providers.
BAISKA does not store complete credit or debit card numbers on our own servers.
Payment providers may use measures such as:
Encryption
Authentication
Fraud detection
Transaction monitoring
Payment authorization checks
Customers are responsible for ensuring that billing and payment information entered during checkout is complete and accurate.
For your security, please do not send complete payment card numbers, card security codes, banking passwords, or other sensitive financial credentials to BAISKA by email.
By submitting an order, you authorize BAISKA and the applicable payment service provider to process the payment associated with your purchase.
Your order total may include:
Product prices
Shipping charges where applicable
Applicable taxes
Discounts
Other charges clearly disclosed before payment
Payment must be successfully authorized before an order can proceed through normal processing.
After successfully placing an order, you should receive an order confirmation email at the email address provided during checkout.
Some transactions may require additional verification to help protect customers and prevent unauthorized payments or fraud.
We may contact you if additional information is reasonably required to verify:
Order details
Billing information
Payment information
Customer identity where appropriate
If required verification cannot be completed, an order may be delayed or cancelled.
If a paid order is cancelled, any applicable refund will generally be issued to the original payment method.
If only a temporary payment authorization was created, the time required for that authorization to be released is determined by the applicable bank or payment provider.
A payment may be declined or unsuccessful for reasons including:
Incorrect card information
Incorrect billing information
Insufficient funds
Expired payment credentials
Bank authorization requirements
Payment provider security restrictions
Unsupported payment methods
Suspected unauthorized activity
If your payment is declined, please verify the information entered and, where appropriate, contact your bank, card issuer, or payment provider.
BAISKA does not control independent payment approval or rejection decisions made by banks and payment providers.
Product prices and the applicable transaction currency are displayed on our website and during checkout.
The final order amount will be displayed before payment is submitted.
Customers should review the complete order summary before completing a purchase.
If your payment account uses a different currency, your bank or payment provider may apply:
Currency conversion charges
Foreign transaction fees
Exchange-rate adjustments
Other payment processing fees
These charges are determined by the applicable financial institution or payment provider and are not controlled by BAISKA.
Applicable sales tax, if any, may be calculated based on factors such as:
Shipping destination
Order details
Applicable tax requirements
Any applicable tax amount will be displayed during checkout before payment is completed.
Applicable shipping charges, if any, will be displayed during checkout before payment is completed.
Shipping charges may depend on:
Delivery destination
Order value
Package characteristics
Selected shipping method
Available shipping promotions
If free shipping is available for a specific order, the applicable free shipping option and any conditions will be displayed during checkout.
Customers can review the shipping charge and complete order total before submitting payment.
BAISKA may offer discount codes and promotional offers from time to time.
Valid discount codes should be entered in the designated discount or promotional field during checkout where applicable.
Promotions may be subject to conditions including:
Expiration dates
Product exclusions
Minimum purchase requirements
Customer eligibility requirements
First-order requirements
Geographic restrictions
Usage limits
Combination restrictions
Other stated promotional terms
Whether multiple discounts can be combined depends on the specific promotion and checkout configuration.
The discount shown in your order summary before payment is the discount applied to that transaction.
Discounts generally cannot be applied retroactively after an order has been completed unless specifically stated otherwise.
BAISKA may decline a promotional code that:
Has expired
Is invalid
Does not meet the stated eligibility requirements
Has exceeded an applicable usage limit
Does not apply to the products in the order
After a successful order submission, an order confirmation will be sent to the email address provided during checkout.
Please review the confirmation carefully, including:
Products ordered
Selected size or variant
Shipping address
Billing information
Discounts applied
Shipping charges where applicable
Taxes where applicable
Order total
If you notice an error, please contact us as soon as possible.
In limited circumstances, an order may require additional review after confirmation because of issues including:
Material pricing errors
Product unavailability
Incomplete customer information
Payment authorization problems
Suspected fraudulent or unauthorized activity
If we are unable to fulfill a paid order, we will contact you and issue the applicable refund.
Your bank, card issuer, or payment provider may temporarily display a payment as pending or authorized.
A pending authorization is not necessarily a completed charge.
The length of time that a pending authorization remains visible is determined by the applicable financial institution or payment provider.
If an order is cancelled before payment is fully captured, the pending authorization may remain visible until the applicable provider releases it.
BAISKA does not control independent authorization-release timelines.
If you believe you have been charged more than once for the same order, please first review:
Your order confirmation
Pending transactions
Completed transactions
Payment provider activity
A temporary authorization may appear separately from the final completed charge.
If you still believe an incorrect duplicate charge has occurred, please contact us with:
Your full name
Order number
Email address used during checkout
Relevant transaction information
Please do not send complete payment card information by email.
Payment processing may begin shortly after an order is submitted.
If you need to change or cancel an order, please contact us as soon as possible.
We will make reasonable efforts to assist before the order has entered processing or shipment.
Once an order has entered processing, packing, or shipment, changes or cancellations cannot be guaranteed.
If a paid order is successfully cancelled, any applicable refund will generally be issued to the original payment method.
Eligible refunds are handled according to our Return & Refund Policy.
Approved refunds are normally issued to the:
Original Payment Method
Approved refunds will be processed within:
7 Days
The refund processing period begins after the returned product has been received, inspected, and approved where a return is required.
Original shipping charges, return shipping costs, and other applicable charges are handled according to the conditions described in our Return & Refund Policy.
After BAISKA submits an approved refund, the applicable:
Bank
Card issuer
Digital wallet provider
Payment provider
may require additional time for the funds to appear in your account.
This additional posting period is controlled by the applicable financial institution or payment provider and is separate from BAISKA's refund processing time.
Approved refunds are generally returned to the original payment method used for the transaction.
We generally cannot redirect an approved refund to another:
Credit or debit card
Bank account
Digital wallet
Payment account
Individual
If the original payment method is no longer available, the procedures of the applicable payment provider may apply.
If you believe your payment method has been used without your permission, please contact your bank, card issuer, or payment provider as soon as possible.
You may also contact BAISKA with the relevant order information so we can review the transaction.
For security reasons, please do not send complete payment credentials by email.
If you believe there is a problem with an order or payment, please contact our Customer Support team so we can review the matter and assist where appropriate.
If a payment dispute or chargeback is opened through a bank or payment provider, the issue may be handled through the applicable provider's dispute process.
Where permitted, BAISKA may provide relevant records as part of that process, including:
Order information
Payment records
Shipping information
Tracking information
Delivery records
Return information
Customer service communications
Payment services available through our website may be operated by independent third-party providers.
These providers may process information according to their own:
Terms of service
Privacy policies
Security procedures
Eligibility requirements
Payment processing rules
BAISKA does not control independent payment provider processing times, account eligibility decisions, or authorization procedures.
BAISKA may update these payment terms when:
Payment methods change
Checkout services change
Business practices change
Applicable requirements change
Legal or regulatory requirements change
The most current version will be published on this page.
Updated terms will apply from their effective date where permitted by applicable law.
For questions regarding payments, billing, charges, refunds, or an existing order, please contact us:
BAISKA
Phone:
+1 212-861-5589
Email:
info@baiska.com
Business Address:
210 E 65th St
New York, NY 10065
United States
When contacting us about an existing order, please include your order number and the email address used during checkout whenever possible.
For security reasons, please do not send complete payment card numbers, card security codes, banking passwords, or other sensitive financial information by email.
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